Servicing Module in ERP

Machine Receive

• Reference details like call entry.
• Customer Care/Customer.
• MACHINE DETAILS.
• Servicing DESCRIPTION.

Employee wise Reconditioning

Employee Details

Excel image to convert the Employee wise Reconditioning details into MS Excel

• Reconditioning Status.
• Reconditioned Unreconditioned.
• Machine wise Status.
• Reconditioning Report.
• Reporting.

Machine Delivery Status

Job Details Report

• From Date and To Date.
• Job Report No and Outlet.
• Customer and Employee.
• Machine and Spare Details.
• Excel image to convert the Job Details Report into MS Excel.

Assignment Employee

Issue the spare from inventory for servicing the issue

Reconditioning

• Call entry details.
• All the details will be automatically populated from spare issue.
• particulars of spares.

Delivery

• Put on Challan No and Challan Date.
• ACustomer Code.
• All the related data will be auto populated.
• machine details entry.
• complete entering machine details.

Courier Name and Remarks for dispatch

Job Report

• Routine Maintenance/on Call.
• Details report.
• Customer Center, Customer Code, Employee Code and Outlet Code.
• Machine Details from the data grid.
• Rate as NORMAL or CUSTOMER.
• Add Spare Details which is necessary to recondition selected machines).
• Transport Expenses, No of Labour, Labour Rate.
• Problem found and remarks (optional).

Service Bill

Choose Bill Type as NORMAL or DIRECT

NORMAL

• Customer Care Center, Customer Code and Billing Customer.
• Reference No and Bill Date.
• Courier Name and add courier date.
• add job report and meter unit details.
• ADD ANY SPARE.
• Add discount, delivery charges, discount to calculate total meter unit costing.
• Add new rate and quantity, if any.
• Apply tax/service charges or any discounts if applicable.